Domestic shipping can range from within 3-8 business days (3-12 for INTERNATIONAL orders) depending on your location (see at checkout box). Most orders arrive within 5-6 days. All products are printed/sewn in and shipping from the United States or Europe depending on your location.
Please note that your garments are custom made to order and decorated specifically for your order. Production times generally takes up to 3 business days; please allow time and transit to your address.
You will receive an email with your tracking information, once your order ships out. If you have any trouble locating your tracking information, please email us at firstname.lastname@example.org and we'll be more than happy to help.
Damaged items: Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.